Effective Date: 21 May, 2025.

At Poonam’s Decor, your privacy is a priority. We are committed to protecting your personal data and providing transparency around how we collect, use, and share your information when you visit or shop from our site.

1. Information We Collect

When you interact with our store, we collect the following types of information:

a. Personal Information

• • Full Name

  • Billing and Shipping Address

  • Email Address

  • Phone Number

b. Order & Payment Details

• • Payment method (processed securely via Shopify or trusted payment gateways like Stripe or PayPal)

  • Order history and transactional data

c. Device Information

• • IP address

  • Web browser

  • Time zone

  • Cookies and web analytics (via Shopify & third-party tools)

d. Marketing Information (If opted in)

• • Preferences, browsing habits, and interests

  • Interactions with email marketing campaigns

2. How We Use Your Information

We use your data for:

• Fulfilling and shipping your orders

• Processing payments and issuing refunds

• Communicating order status or updates

• Responding to customer service inquiries

• Sending promotional emails (if opted in)

• Analyzing and improving website functionality

3. Sharing Your Personal Information

We share your information with:

• Shopify – to power our e-commerce platform

• Payment processors – Stripe, PayPal, etc.

• Shipping partners – USPS, UPS, FedEx, etc.

• Email marketing tools – Klaviyo or Mailchimp (if applicable)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Your Rights

If you're a U.S. resident, you have the right to:

• Access the personal information we hold about you

• Correct inaccurate data

• Request data deletion (subject to legal obligations)

To exercise your rights, email us at hello@poonamsdecor.com .

5. Data Security

We implement industry-standard security measures including encryption, firewalls, and secure checkout protocols via Shopify.

6. Changes to the Privacy Policy

We may update this policy from time to time. Revisions will be posted here with the effective date.

7. Contact

For questions or concerns about our privacy practices, contact:
Email: hello@poonamsdecor.com