Effective Date: 21 May, 2025.

We are proud to offer shipping services across the United States.

1. Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Custom or bulk orders may take slightly longer — you’ll be notified via email.

2. Shipping Rates

• Free standard shipping on orders over $100

• Standard shipping (3–7 business days): Based on weight and delivery location

• Expedited shipping options available at checkout

3. Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number.

4. Delayed or Lost Packages

We are not responsible for:

• Delays caused by carriers, weather, or holidays

• Lost or stolen packages marked as “Delivered” by the carrier

Please contact the carrier directly with your tracking number or reach out to us for assistance.

5. Shipping Restrictions

Currently, we ship within the U.S. only. We do not ship to PO Boxes or APO/FPO addresses at this time.

6. Contact Us

For questions, email us at hello@poonamsdecor.com